Frequently Asked Questions
1. CCTV Installation
Q1. Why should I install a CCTV camera at my home or office?
A CCTV system enhances security, prevents theft, monitors activities, and provides evidence in case of incidents.
Q2. How long does it take to install CCTV cameras?
Installation time depends on the number of cameras and site complexity, but most systems are installed within 1–2 days.
Q3. Can I view CCTV footage on my mobile phone?
Yes, we provide CCTV systems with mobile connectivity, allowing you to monitor your property anytime, anywhere.
Q4. Do you provide warranty and maintenance for CCTV cameras?
Yes, all our CCTV systems come with warranty and after-sales maintenance support.
Q5. What is the best CCTV camera for home use?
We recommend high-definition IP cameras with night vision and mobile app integration for maximum home security.
2. CCTV Maintenance
Q1. How often should CCTV systems be maintained?
It’s advisable to schedule preventive maintenance at least twice a year.
Q2. What does CCTV maintenance include?
Maintenance covers camera cleaning, cable inspection, software updates, storage checks, and performance testing.
Q3. Can you repair cameras that were not installed by your company?
Yes, we service and repair CCTV systems regardless of the installer.
Q4. How can I know if my CCTV system needs servicing?
Signs include blurry images, no video recording, poor night vision, or system disconnections.
Q5. Do you provide AMC (Annual Maintenance Contracts)?
Yes, we offer affordable AMC packages for homes, offices, and commercial sites.
3. Access Control Systems
Q1. What is an access control system?
An access control system allows only authorized personnel to enter restricted areas using cards, fingerprints, or PIN codes.
Q2. Can access control be integrated with CCTV?
Yes, access control systems can be integrated with CCTV for enhanced security.
Q3. Do you install biometric fingerprint access systems?
Yes, we provide biometric fingerprint and facial recognition systems.
Q4. Are access control systems suitable for small offices?
Yes, access control is scalable and can be customized for small or large businesses.
Q5. What happens if there is a power failure?
Most access control systems come with backup power options to ensure continuous operation.
4. Time Attendance Systems
Q1. How does a biometric attendance system work?
It records employee attendance using fingerprint, face, or card scanning.
Q2. Can attendance data be integrated with payroll systems?
Yes, our solutions can be connected with payroll software for automated salary processing.
Q3. Is biometric attendance secure?
Yes, it prevents buddy-punching and ensures accurate time tracking.
Q4. Can employees check their attendance records?
Yes, depending on the system, employees can view their login/logout records.
Q5. Do you provide cloud-based attendance systems?
Yes, we offer cloud-based attendance solutions for real-time tracking.
5. PA (Public Address) Systems
Q1. What is a PA system used for?
PA systems are used for announcements, emergency alerts, and communication in schools, offices, and public spaces.
Q2. Can you integrate a PA system with CCTV?
Yes, PA systems can be connected with CCTV for emergency announcements.
Q3. Do you provide wireless PA systems?
Yes, both wired and wireless PA systems are available.
Q4. What industries benefit most from PA systems?
Schools, malls, offices, factories, hotels, and hospitals widely use PA systems.
Q5. Do you provide installation and maintenance of PA systems?
Yes, we provide full installation, setup, and maintenance support.
6. Security Alarm Systems
Q1. What is a security alarm system?
It detects unauthorized entry, smoke, or fire and alerts you through sirens or notifications.
Q2. Can I control the alarm system remotely?
Yes, most modern alarm systems can be monitored via mobile apps.
Q3. Do you provide fire alarm systems?
Yes, we provide fire alarm installation and maintenance services.
Q4. Can alarms be connected to CCTV cameras?
Yes, alarms can be integrated with CCTV and access control for complete security.
Q5. Do you provide alarm monitoring services?
Yes, we provide real-time monitoring and alert systems for both residential and commercial spaces.